Know Before You Go

Lost and Found – Who should I contact?

If an item is lost or found during an event, please email jordan@legacy.com or call 608-322-2240. Items lost at events are held for 15-30 days and then either disposed of or donated. The lost and found bin is located inside in the lower level arena next to locker room #9.

AED & Emergency Trauma

There is a wall-mounted AED located next to the Zamboni room on the lower level of the arena. Additionally, there is an emergency trauma kit and a bleed control kit in the same location.

First Aid – Where is it located?

A first aid station is behind Chiefs Bar kitchen on the mezzanine level. If you need immediate medical assistance, please locate the nearest staff member. In the event of a medical emergency, please dial 911.

Outside Food and Beverage – Can I bring my own?

Outside food and beverages are not permitted in LEGACY20 Arena DeForest.

No external catering (including food trucks) are allowed on the property without pre-approval from the Director of Hospitality or Arena Manager. This includes team meals, tournament catering, etc. Please reach out to rob@legacy20.com with questions.

Concessions – What is available?

Chiefs Bar & Patio is open during most practices and weekend games. Offerings include a full kitchen menu of appetizers, meals, and entrees. Chief’s also has a full bar area offering a wide variety of beer, liquor and soda products.

Chief’s Bar & Patio Menu can be found here: _________________________.

Payment Options – What forms of payment are accepted?

LEGACY20 Arena DeForest accepts all major credit cards, debit cards, cash and digital wallet payments (Apple Pay, Android Pay, Google Pay, etc.).

Early Arrival – How early can we arrive?

As the weekly facility schedules will vary, we recommend arriving no earlier than 1 hour prior to your first scheduled game or session.

Select camps may have different arrival guidelines. If so, those updates will be communicated directly to families in advance.

Locker Room Guidelines – When can we access them, and what are the rules?

Our locker rooms are used back-to-back due a full schedule. Please keep these guidelines in mind:

• Access is typically available 45-50 minutes prior to your scheduled ice time.
• Do not enter if another group is still using the locker room. Please respect their privacy and time.
• Please exit promptly after your session to allow the next group timely access.
• Storage between games or overnight is not permitted unless confirmed by arena staff in advance.
• If you have any questions or issues, please speak with a staff member.
• Questions: Jordan Johnson, Arena Director (jordan@legacy20.com)

Re-Entry Policy – Can I reenter the building during an event?

Re-entry is generally allowed. During select ticketed events, a no re-entry policy will be strictly enforced.

ADA Accessibility – What are my options?

LEGACY20 Arena DeForest has accessible seating throughout the mezzanine level and lower level of the arena, including:

• North Mezzanine by Chief’s Bar & Patio
• West mezzanine (full length of ice surface)
• North end of arena (lower level)
• South end of arena (lower level)
• Southwest Corner mezzanine

An elevator is available near Chief’s Bar & Patio. Accessible parking is located on the south side of the building near the main entrance.